ASWB Clinical Exam 2025 – 400 Free Practice Questions to Pass the Exam

Listening to the client as he explains his concerns is a critical first step in addressing hostility in a therapeutic setting. This approach demonstrates respect and validation of the client's feelings, which can help to de-escalate the situation. By actively listening, the social worker creates an environment where the client feels heard and understood, which is essential for building trust and rapport.

In the context of a first session, the client may be expressing hostility due to apprehension about the therapeutic process or past negative experiences. By allowing the client to voice his concerns, the social worker can gain insight into the root of the hostility and engage in a more productive dialogue. This process not only addresses the immediate emotional state of the client but also paves the way for effective intervention and support.

The other options focus on actions that may not be as effective in the initial stages of therapy. For instance, instructing the client to calm down could be perceived as dismissive, failing to acknowledge the client’s current emotional state. Developing a plan to address his anger might be premature without first understanding the nature of the client's challenges or feelings. Assessing the reasons behind the hostility is valuable, but it should follow establishing a connection through empathetic listening in the first interaction.